Frequently Asked Questions (FAQ)

Q: How does your service work?

A: 1800mySurgeon generates plastic surgery and weight loss surgery cases from television, radio, print, affiliate programs, partner web sites, viral marketing, SEO and PPC advertising, display media, social networking and other marketing strategies.

Thousands of potential patients visit our web site or call us daily, to research procedures and find local Board-Certified Plastic Surgeons.

Our trained staff takes these leads and carefully screens potential patients – educating them on surgical procedures, offering them financing options and thoroughly answering all questions.

The potential patient is prescreened and pre-qualified based on procedure of interest, location and method of payment.

If our screening criteria are met, the call will be directly transferred to your office to schedule the initial consultation, and a confidential patient report will be emailed to your office.

1800mySurgeon reminds clients of the initial consultation and conducts a series of follow-ups with potential patients to gather feedback about their experience with your office and to inquire about their decision to have surgery.

Q: How do you screen patients?

A: Thousands of potential patients contact 1800mySurgeon to research procedures, learn about Board-Certification and to obtain recommendations to qualified plastic surgeons.

Our trained staff takes these leads and carefully screens potential patients – educating them on surgeon credentials, surgical procedures, offering them financing options and thoroughly answering all questions. Before connecting them with your office to schedule a consultation, the potential patient is prescreened and pre-qualified based on:

  • Procedure of interest
  • Location
  • Surgery target date
  • Method of payment

Our proven pre-screening techniques ensure that your office will not get bogus leads – instead you will receive real patients who have real intentions of having surgery.

Q: Where do you find patients?

A: We generate plastic surgery and bariatric surgery cases from:

  • Television
  • Radio
  • Print
  • Affiliate programs
  • Partner web sites
  • Viral marketing
  • SEO advertising
  • PPC advertising
  • Display media
  • Social networking

Our comprehensive website is aimed at educating, informing and making patients feel comfortable with their decision to have surgery.

 

Q: What makes you stand out from similar websites?

A: 1800mySurgeon has a solid reputation for being a trusted source for helping patients find and research Board-Certified Plastic Surgeons. We offer patients a personal, quality care approach and educate them about their procedure and the importance of finding an experienced Board-Certified Plastic Surgeon that's right for their needs. Our comprehensive website has valuable tools and resources such as 3-D procedures, patient stories, informational articles, before and after photos, virtual makeovers and much more.

Q: Do you offer financing options?

A: We understand that when it comes to having elective surgery, budget is a major concern for consumers. To ease financial concerns, we offer affordable financing options through our own financing program, myMedicalLoan.com.

Q: How can I sign-up?

A: You can sign up by calling us at 1-800-697-8743 or by filling out an online request form. Our membership coordinators will contact you to process your request.

Q: I am not Board-Certified. Can I join?

A: 1800mySurgeon exclusively works with a nationwide network of Board-Certified Plastic Surgeons*. For this reason, surgeons who are not certified are not allowed to join our service.

Q: How can I keep track of patient?

A: You can keep track of your patients through our efficient online patient management interface. Here, you can access patient feedback and surveys, check surgeries scheduled, follow-ups and consultation dates, as well as modify your personal profile.

Q: How can I become a Top Rated Surgeon?

A: 1800mySurgeon's endorsement as a "Top Rated Surgeon" signifies that you are a Board-Certified Plastic Surgeon, have gone through a rigorous background check, and have the necessary credentials and skills needed to practice safe surgery on patients You can become a Top Rated Surgeon by meeting these standards and maintaining excellent patient satisfaction as monitored through patient surveys.

*For plastic surgery, we only work with surgeons certified by the American Board of Plastic Surgery.